We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
wallcrawl
2 years agoNew member | Level 2
Dropbox no longer available in menu bar - ’21 M1 Macbook Pro Sonoma14.5
I’ve used the desktop app with no issues since the day I purchased my Macbook back in 2021. All of a sudden this week, the app icon has disappeared from my menu bar. Any time attempt to open the ap...
Walter
Dropbox Community Moderator
2 years agoHi wallcrawl - sorry to hear you're having issues with this.
Could you please clarify if you're having an issue with installing the desktop app or if the app isn't responding after you installed it on your computer?
Have you tried the offline installer from this page directly by the way?
Any additional information or screenshots are more than welcome!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!