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Dropbox Not Syncing to Original Folder after App Reinstall
Dropbox App was failing to Sync and could not recognize that an account was signed in. Reinstall completed, once done a new folder was created instead of pointing and resyncing the original Dropbox...
As The Dropbox folder has moved the app would need to point to the new location, since now that is the place where files will be syncing from now on.
The old folder will no longer sync to Dropbox, so the app you're using would have out-of-date files.
Hello,
Per the below image, the currently syncing folder is the one labeled CBD Dropbox. The old folder was Dropbox (CBD). I am trying to get the app to point to the old folder so that it can sync the documents that the end user was working on without them needing to move the documents manually to the new folder. Is that possible? I've also had a support case submitted but it was closed without warning, and I've attempted to reopen the case but have not heard back as of yet.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorAs The Dropbox folder has moved the app would need to point to the new location, since now that is the place where files will be syncing from now on.
The old folder will no longer sync to Dropbox, so the app you're using would have out-of-date files.
