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Dropbox on OpenSUSE Leap 15 (Linux) unlinks after restart
I am using Dropbox 50.4.71 on OpenSUSE Leap 15, just downloaded the app into home folder, on Leap there is still no Dropbox package.
App works well, however after restart (sometimes after few restarts) dropbox opens tab in web browser and want's to link. Basically configuration and account files, indexes etc. are removed from ~./dropbox folder.
I saw similar issues when people had Dropbox folder on removable media, this is not my case. Dropbox app is in home partition, as well as Dropbox sync folder.
I tried complete removal of dropbox app together with account folder, but it did not fix the issue.
Anyhing else I can try?
29 Replies
- Jane
Dropbox Staff
Leeon, can you check if the output of this command keeps changing across reboots:
stat -f -c %i ~/.dropbox/instance_db
(Keep the output secret, just check whether it changes or remains the same.)
This shows the statvfs().f_fsid, which Dropbox on Linux uses as part of the config encryption key. The developers apparently thought it is persistent, but it really isn't. For example, on XFS partitions, the fsid can change if partitions are moved around, it can change if you boot with a USB stick connected, it can even change randomly on every reboot. Every time it changes, Dropbox becomes unable to decode its configuration and just deletes it.
(I really wish they had used something more stable, but I don't even know where to submit a bug report about it.)
I will check this the next time folders are deleted to see if it has changed. thanks.
- I contacted support, unfortunately I got not so positive reply:
I have received a reply from our specialized team,
Unfortunately, this does not meet the minimum requirements for the Dropbox application. OpenSUSE along with the file system is not supported.
Please review our recommended minimum requirements on the following page:
https://www.dropbox.com/help/3
We are of course always looking for user input when creating the next version of the Dropbox app. I will make sure your comments are passed along to our development team.
