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cachaito's avatar
cachaito
Collaborator | Level 8
2 years ago
Solved

Dropbox on Windows 7 - unable to login at system start

Suddenly Dropbox (since couple of versions - my latest is 195.4.4995) stopped to login automatically on system startup. Greyed out icon is available in system tray but Dropbox cannot login. I need manually close it and run it again to start. I uninstalled it and installed fresh version but the output is the same... Any ideas how I can fix this inconvenience?

desktop
Error Messages
Setting up the apps
windows
  • cachaito's avatar
    cachaito
    2 years ago

    Hi Again Hannah, I think I've found the culprit. Out of curiosity I've checked Windows Services and I've found that service "debupdatem" was switched to manual mode. When I made it as "delayed automatic mode" Dropbox started to work without issues.

     

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  • marcelbrt's avatar
    marcelbrt
    New member | Level 2
    2 years ago

    it seems to work, version was 196.4.6900 (i have checked it again)

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the heads up marcelbrt!

     

    It seems you're using our latest stable. Is it safe to guess that everything is now working as they should? 

  • cachaito's avatar
    cachaito
    Collaborator | Level 8
    2 years ago

    Hi Megan! I noticed that version 197.4.7629 fixed the issue. Dropbox login after system start is working again for Windows 7.

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