Forum Discussion

ks17's avatar
ks17
Explorer | Level 3
3 years ago

Dropbox Passwords Extension on Chrome

The Passwords extension is not working on Chrome. I've cleared my browsing data, cache, and cookies I've tried uninstalling and reinstalling Chrome I've removed and added the extension multiple t...
Dropbox Passwords
Setting up the apps
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ks17, sorry to hear you're having issues with this and thanks for the detailed report.

 

Can you please clarify the exact version of your browser and send us a screenshot of the page that's timing out for you? 

 

Thanks!

ks17's avatar
ks17
Explorer | Level 3
3 years ago

browser version: 

 

When I install the extension, it sends me here. Giving approval through the notification on another device doesn't make anything happen, so I try my recovery words. They also don't make anything happen. Then it times out. 

 

This is the timeout I get after a bit: 

tt

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi ks17, as we're not experiencing similar issues, there should be another factor affecting the browser on your end preventing the app from working.

     

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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