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run_the_race's avatar
run_the_race
Helpful | Level 5
8 months ago

Dropbox says my environment doesn't support tray icon, by it does

In the following image you can see the dropbox system tray icon top right, with the error message below it. I am using the `i3wm` on Ubuntu with `i3status` to show the icons. To me this is a bug in the dropbox software failing to detect the presence of app indicator support correctlty, on argueabley the most common custom window manager.

 

desktop
Linux

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  • Extaff's avatar
    Extaff
    Explorer | Level 4
    8 months ago

    I'm using EndeavourOS with AwesomeWM and have the same problem. Can you explain what's to be done with the download in that link? I set it to run (it said something to the effect that it was an 'executable text file' and asked if I wanted to run it) and there was no indication of anything happening and when I rebooted the pop-up still came up.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi run_the_race, thanks for bringing this to our attention.

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
    This will help me to assist further!

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