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paul20's avatar
paul20
Helpful | Level 6
4 years ago

Dropbox support for MacOS 12.3 - can we finally upgrade?

Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes.  I can find discus...
desktop
Setting up the apps
nicetriangle's avatar
nicetriangle
Helpful | Level 6
4 years ago

Any news on this? It's been a known issue for months now.

jeff w.44's avatar
jeff w.44
Helpful | Level 6
4 years ago

Very disappointed in Dropbox about this issue.

  • sphen's avatar
    sphen
    Collaborator | Level 8
    4 years ago
    Seriously?!?!??!? I never thought that Dropbox would have literally NOTHING to say about 12.3+ support to this day. No beta no nothing. We are extremely close to 90 days after the release of 12.3 and will not be able to prevent users from updating. What’s the deal?!
    • jeannnemelanie's avatar
      jeannnemelanie
      Helpful | Level 5
      4 years ago

      It is UNBELIEVABLE !! We still do not have any answers from @dropbox !! As paid members we give you a lot of money and you are still ignoring us... Can't believe this is happening.

      You did not even answer to @paul20 who is asking what problems can we exactly be waiting if we update macOS. We can not wait longer to upgrade our systems, it is a security concern !!!

      • arndtk's avatar
        arndtk
        Helpful | Level 5
        4 years ago

        What's going on here? No update, still no information about any new version?

        We pay a lot for Dropbox but this important feature has not been available correctly for months now. When will there be an update?

        Why is there no discount for the customers as long as the function is not available?

         

        Regards

        Arndt

    • marksc111's avatar
      marksc111
      Helpful | Level 6
      4 years ago

      The complete absence of communication about this ever since they announced they were *starting* work on their 12.3 update—the very week 12.3 shipped, I believe, which is frankly, some of the most incompetent software development/management/whatever that I've seen since the bad old days of the Microsoft Mac team circa 1996—says so much about how rapidly Dropbox is sliding down the pan. 

       

      Hello? Is anybody listening? PLEASE update us on the status of your Mac software. Is it working as it should yet? (no.) And one of the previous posters raised an excellent point: we are paying customers, WHERE IS OUR GROVELLING APOLOGY AND REFUNDED MONEY ON A SERVICE THAT ISN'T WORKING AS IT WAS ADVERTISED WHEN IT WAS SOLD TO US?

       

      Just dreadful. 

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