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Forum Discussion

paul20's avatar
paul20
Helpful | Level 6
4 years ago

Dropbox support for MacOS 12.3 - can we finally upgrade?

Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes.  I can find discus...
desktop
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi paul20, thanks for your interest in this!

 

We’re actively working on full support for macOS 12.3 (Monterey). You can read more info in this article from our Help Center.

 

Let me know if you have any questions.

catrahal's avatar
catrahal
Helpful | Level 5
4 years ago

The last post on the upgrade for Mac Monterey support was in April (or have I missed something). The latest updates to Monterey, now at 12.5.1, still have issues with Dropbox. It appears, from the analysis that I have had done to my machine, that the slowdowns I am experiencing (beachballing ALL the time and slow open for apps) are linked to Dropbox. Is anyone else having the same issue?

  • marksc111's avatar
    marksc111
    Helpful | Level 6
    4 years ago
    Only for the past 4+ years. It's the Dropbox gold standard of mediocre software we keep coming back for. My solution recently is to revoke Dropbox's login at startup privileges and only launch it now and then to let it sync, then quit the app again. Which is a terrible way to live but better than letting DP waste your Mac's resources...
    • catrahal's avatar
      catrahal
      Helpful | Level 5
      4 years ago

      Thanks for the tip. I will do that until I get my files moved. I was using Dropbox long before becoming a Mac user. But yes, it may be past time to make the switch.

      • rfog's avatar
        rfog
        Collaborator | Level 9
        4 years ago

        It seems that Dropbox subscribes to the entire file system events, not only for the Dropbox folder but for entire disk. That means that each disk operation calls a block of code located in Dropbox code and seems that code is not fast. I don't know if it is slow because it is not well optimized or it is result of the operations that are done by it comparing with Dropbox file catalog. 

         

        At least Microsoft recommends subscribing only to the monitored folders and only those to avoid general slowdowns and even crashes due to custom code issues. As Dropbox does it, absolutely any disk operation (read, write, copy, move, attribute change) is checked by Dropbox. I'm not sure what part can be dangerous in relation to privacy, but surely it is in relation to performance. 

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