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paul20's avatar
paul20
Helpful | Level 6
4 years ago

Dropbox support for MacOS 12.3 - can we finally upgrade?

Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes.  I can find discus...
desktop
Setting up the apps
Tirion2K22's avatar
Tirion2K22
Helpful | Level 6
3 years ago

I think they're rolling out the updates gradually at the moment. For example you can check this support article about the changes in the update:
https://help.dropbox.com/installs/macos-support-for-expected-changes

 

I've also seen users getting a notification in their desktop app to upgrade dropbox, after which it moved the home folder to the new CloudStorage folder inside the library.

 

After asking support twice (different people) and getting the worst nonsense answers from people who have zero knowledge about the issues with Mac OS, I just gave up trying to get info.

UKD's avatar
UKD
Experienced | Level 12
3 years ago

What would be handy is if they put a date on when they published / updated a note like this. Also this not being able to store files on an external drive is going to be quite problematic for businesses who have large amounts of data. Hmmm.... I think they've really f'd up here. I don't think they've really thought about their main customer base and the large file sizes they use tied in with the need for faster but smaller hard drives people have got, especially if they're on laptops.

 

Looking at all of it it does seem to be a right old mess. A lot of people are not going to be happy.

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