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Forum Discussion
paul20
4 years agoHelpful | Level 6
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
seb182
3 years agoHelpful | Level 6
Tank goodness someone has said that. This is getting ridiculous. Have just been spent 20 minutes with technical support on chat for them to be completely unable to help (can't blame them, they're not developers).
Now stuck with a completely unusable dropbox as I have no access to my files (and spare me the "use your web browser" which quite frankly isn't an acceptable workaround: can I edit my raw files through my web browser?) and now have an unusable cloud storage.
I appreciate Megan taking time to try and help but "wait for files to re-index" is a bit rich. I've waited 24 hours leaving my computer running. And it's still stuck on the exact same number of files to index (with no idea on which file it might be stuck on - if it's even doing anything at all, I'm not convinced it's even trying - because the app isn't exactly very verbose and reports "no sync issue").
Even tried a full OS reinstall to see if that could help. Nope, exact same problem.
OneDrive is able to make it work and has been able to make it work for what, 1 year now? So it's not Apple's fault. It's been 1.5 years since that change has been announced. It's very dishonest to blame Apple on that one. What do I do in the meantime? Tell my clients "can't get started on your project, my app may or may not be re-indexing my files"? And I don't have a few million files like some people here, only a mere 300k.
It's unfortunate I can't a get a pro-rata refund because this would be the bare minimum, there is no chance I'm staying with Dropbox following this debacle.
BlastCreative
3 years agoHelpful | Level 6
Subscribed to this in case anyone spots an identical set up as an alternative that works as this should before my annual fee is due.
Max users totally taken for a ride at some considerable cost. Was a perfect cloud based set up. Clearly no longer is.
Max users totally taken for a ride at some considerable cost. Was a perfect cloud based set up. Clearly no longer is.
- UKD3 years agoExperienced | Level 12
BlastCreative have a look at what I've been replying to. That might help.
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