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Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discussion of this question in the past, and I can find several users having significant problems with 12.3 as recently as this morning (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/High-CPU-Usage-after-updating-MacBook-Pro-to-MacOS-Monterey-12-3/td-p/583880), but not anywhere where Dropbox can say that 12.3 is actually supported. As of 3 weeks ago, the most that was said was that it was not fully supported yet. Since then there has been a conspicuous silence. (The issue, of course, is that Apple finally completely banned the file system extension Dropbox was using, per what they had been promising for years.)
Is 12.3 officially supported? What are the limitations associated with running Dropbox in 12.3, if any?
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BlastCreative have a look at what I've been replying to. That might help.
The support team got back to me asking me if I had waited long enough for the indexing to happen. I think it's it fair to say that upward of 36 hours and still not a single file more being indexed is not expected behaviour. The response was quite frankly insulting considering the fact that the issue was explained in the initial message.
I did find a "workaround". I had to reinstall my OS (one more time, which is starting to get old, because it turns out that new version of dropbox prevents relinking your computer to your account if things get botched during the "migration" process and the mess was such that a formatting was the best option), install dropbox, NOT click on the update button and not get the new "experience". This is literally the only option I have at the moment (and anyone facing the same issue, take note, that's the best solution atm). And I'm praying the gods the app doesn't auto-update because if that happens, I will most likely lose access to my files again.
As far as I'm concerned, Dropbox is no longer a viable option since I can lose access to all my files with a simple update that was rushed out with minimal testing by the looks of it. Subscription has been cancelled and I'm now looking for an alternative, which is yet another annoyance to deal with.
