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Forum Discussion

lazman's avatar
lazman
New member | Level 2
2 years ago
Solved

Dropbox update pop-up keeps re-appearing on Windows 11

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it...
desktop
Install
windows
  • Laura Galassi's avatar
    Laura Galassi
    7 months ago

    Hi!

    This morning any pop-up appears! I think that now the problem is solved!

    Thank you very much for your support!

    Have a nice day,

    Laura 

Hedrik's avatar
Hedrik
New member | Level 1
11 months ago

+1

This started happening to me a few days ago on my personal system...

  • Windows 11
  • 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Cores, 32 Logical Processor(s)
  • 64 GB RAM, 42GB Free

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey Hedrik and anyone else who might still be having this issue, can you please let us know which version of the Dropbox app you're currently using and what the sync status is?

    You can see this info by hovering over the Dropbox icon in your system tray.

    • Hedrik's avatar
      Hedrik
      New member | Level 1
      11 months ago

      Dropbox 215.4.7202

      uo to date

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hi Hedrik, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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