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lazman's avatar
lazman
New member | Level 2
2 years ago
Solved

Dropbox update pop-up keeps re-appearing on Windows 11

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it...
desktop
Install
windows
  • Laura Galassi's avatar
    Laura Galassi
    7 months ago

    Hi!

    This morning any pop-up appears! I think that now the problem is solved!

    Thank you very much for your support!

    Have a nice day,

    Laura 

Hedrik's avatar
Hedrik
New member | Level 1
11 months ago

{smile}  Thanks Nancy!  I appreciate it, though I must say that I was being somewhat picayune in regard to the creation of a Support ticket... I've been in Tech Support for nigh on 35 years and have developed what most would likely call unreasonably high expectations...  ;-)

I have heard back from Support and the issue has been assigned to Ticket #24699542: DB: Update pop-up keeps showing multiple windows.  I will install Dropbox v216.4.4420 to see how long it takes for the issue  to recur.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Hedrik - thanks for the ticket number.

I can see that a member of my team has responded back to you there so I'd recommend that you take a look at your inbox for their message and let us know if you have anything else to add. 

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