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Forum Discussion

lazman's avatar
lazman
New member | Level 2
2 years ago
Solved

Dropbox update pop-up keeps re-appearing on Windows 11

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it...
desktop
Install
windows
  • Laura Galassi's avatar
    Laura Galassi
    7 months ago

    Hi!

    This morning any pop-up appears! I think that now the problem is solved!

    Thank you very much for your support!

    Have a nice day,

    Laura 

Bia23's avatar
Bia23
New member | Level 1
10 months ago

NancyI have the desktop app’s updated to v216.4.4420 but I am having the same issue. It is few days that I get several popups asking for updates but either clicking on Yes or No won't do anything else than closing the popup. And the popup reappear after few minutes again.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi Bia23, is this a personal machine or a company-managed device?

    Have you installed the Dropbox desktop application with admin privileges?

    • Bia23's avatar
      Bia23
      New member | Level 1
      10 months ago

      Hello Jay , yes Dropbox desktop was installed with admin privileges. I have now installed the latest version v218.4.4348 and this issue seems to have been fixed. Happy to see that on latest version I can coauthor files!

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