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lazman's avatar
lazman
New member | Level 2
2 years ago
Solved

Dropbox update pop-up keeps re-appearing on Windows 11

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it...
desktop
Install
windows
  • Laura Galassi's avatar
    Laura Galassi
    7 months ago

    Hi!

    This morning any pop-up appears! I think that now the problem is solved!

    Thank you very much for your support!

    Have a nice day,

    Laura 

Laura Galassi's avatar
Laura Galassi
New member | Level 2
7 months ago

Hi! 

The Dropbox version is 219.4.4463, so the version is recently (updated on my pc on 07/03/2025), but the pop-up still appears every day a lot of times, a lot of pop-up.

The first behavior is in october 2024 and so I follow this forum in order to find a solution.

In october 2024 I have updated my PC to windows 11, but I am not sure that is the reason.

Thank you in advance.

Best Regards,

Laura 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Laura Galassi, thanks for the heads up! 

    As a first step, you need to make sure that you've installed the app with admin privileges.

    Another thing that I also noticed is that the version you're using at the moment is old. You need to use this link, or this one to update to a newer version.

    I'd love to know how the app behaves after these changes.

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