Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?

Hey all, thanks for posting here! 

You can always use our website, no matter what. 

We regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements, and these are not always compatible with older systems.

Apple stopped providing security updates to macOS 10.12 in 2019. We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.

If you need anything else, let me know!

Thank you for your reply.I understand that logic but I am looking for a workaround.

What do you know about running Dropbox on a virtual machine running 10.13? If my Mac is running a virtual machine can Dropbox synchronize folders on the physical machine via a bridge?

Hi Pip5, we cannot indicate whether this would work fully as expected as this is third party software and may have unexpected configurations. We do have some general recommendations that may help.

For Dropbox to work correctly, it needs to be installed in an Operating System (OS) that is not part of a Shared Session. If installing into a virtual environment, it would need to be installed into a user account that is part of this virtual desktop or virtual machine and only accessed by that user account. The Dropbox folder should also be located on the same mounted drive that is running the virtual machine or virtual desktop.

Please be aware that if you install Dropbox on a virtual machine or virtual desktop that are non-persistent, such that they are reset on a schedule or after logging off, Dropbox may be logged out and need to resync everytime this occurs.

I hope this information helps. I'm going to keep the thread open, for others to share their input!

Hi, Megan, 

You wrote: "As of June 27th 2023, the Dropbox desktop app will no longer work on any Mac device running macOS 10.12 or older."

Just to clarify, does this mean that the Dropbox desktop app will work if one updates their OS from Mac 10.12 (Sierra) to Mac OS 10.13 (High Sierra)?

Thanks.

Yes, this is precisely the problem. In order for Dropbox to synchronize the folders on my desktop with my colleagues' desktops, I must upgrade to 10.13. But in that case I will lose functionality of many other apps and software that I use on a daily basis. I have decided to never upgrade beyond 10.12 for many reasons and I feel deeply betrayed by Dropbox which works seamlessly. I see no reason to discontinue its functionality. Even if Apple is no longer releasing security updates for 10.12, we should be allowed to continue to use our computers as they are currently configured and working.

Happy Monday DC02! 

Absolutely. If you choose to update your OS, you can continue using our app on a higher macOS environment. 

Let me know if you need anything else!

Hi, Megan,

Thanks for confirming that the Dropbox desktop app will work on Mac OS 10.13 (High Sierra).  I assume that Mac OS 10.13 will then be the oldest version of Mac OS that will be supported by Dropbox as of June 2023?

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DC02 wrote:

I assume that Mac OS 10.13 will then be the oldest version of Mac OS that will be supported by Dropbox as of June 2023?

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Correct.

The same problem here. Year signin the app and now I can't use anymore. Do I have to through my mac away???

Hi leomontenegro, if you're able to upgrade the OS to a newer version, you'll be able to run the Dropbox desktop application.

If not, you might be able to access the site via the browser, though, bear in mind that access there too might be affected since the newest versions of browsers don't run on the older OS, which is a requirement to access the Dropbox site.