Forum Discussion

AndyLondon's avatar
AndyLondon
New member | Level 2
3 years ago

Dropbox won't connect/Computer not linked to an account.

Hi Everyone. Please help. I have had Dropbox for years. All of a sudden my home computer won't Syn with the others. I have tried: a) Re-installing the DropBox App, Turning off the firewall, turning o...
desktop
Error Messages
Setting up the apps
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there AndyLondon, sorry to hear about this.

 

Could you clarify the OS version of your device and also send us a screenshot of the app's status as shown in your menu bar/system tray?

 

Do you get any specific error when trying to sign into your account via the app's preferences? 

 

Any additional information is more than welcome, Andy. 

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