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Forum Discussion

Phil M.22's avatar
Phil M.22
New member | Level 1
10 years ago
Solved

dropboxinstaller.dmg won't open

I downloaded dropboxinstaller.dmg onto my mac running El Capitan, but when I doubleclick on dropboxinstaller.dmg, it never opens.

what can I do?

desktop
Install
Setting up the apps
  • Robert S.'s avatar
    Robert S.
    10 years ago

    The standard installer is working for me on 10.11.6 El Capitan, I'd suggest reboot and try again.

    Looks like DB have removed the offline installer from the main download page, but it's still available, here.

    Similarly, if an error is encountered I'd recommend restart the computer and run the installer again.

    (Previously posted download link also updated.)

     

    Mod note: edited to update link in post. [last updated 2022]

5 Replies

  • cosmosgu's avatar
    cosmosgu
    Helpful | Level 5
    10 years ago

    Same problem here. Plus the link to the offline installer doesn't work, it just takes me to the same installer which doesn't mount.

  • Robert S.'s avatar
    Robert S.
    Icon for Super User alumni rankSuper User alumni
    10 years ago

    The standard installer is working for me on 10.11.6 El Capitan, I'd suggest reboot and try again.

    Looks like DB have removed the offline installer from the main download page, but it's still available, here.

    Similarly, if an error is encountered I'd recommend restart the computer and run the installer again.

    (Previously posted download link also updated.)

     

    Mod note: edited to update link in post. [last updated 2022]

  • mattrock's avatar
    mattrock
    New member | Level 2
    8 years ago

    Thanks Robert. Offline installer you linked did the trick for me, whereas the previous installer failed to respond whatsoever. (El Capitan 10.11.6)

     

    Cheers!

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