Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
BD_CSB
3 years agoHelpful | Level 6
Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options.
With other installed apps and options I've enabled, right click menu is quite long, (full menu no shown below).
How do I consolidate these 2 Dropbox option trees into 1?
Thanx
Hi everyone,
Our team has implemented a fix for the duplicate context menu items in Windows 11 that you reported.
Please let us know if you still encounter this issue.
Thank you,
Sam
43 Replies
Replies have been turned off for this discussion
- brankogrbac3 years agoHelpful | Level 6
Desktop client stable build 175.4.5569 doesn't seem to be adding these three registry keys during installation on Windows 11. I think we may be one step closer to resolving this issue.
However, while the client is running, it is still possible to sometimes get double context menu entries, specifically on local user's desktop shortcuts (not on public user's shortcuts or other files or folder).We need a community moderator to comment on the status of this bug in their tracking system and confirm or deny my findings.
- SubzeroDev3 years agoHelpful | Level 5
Well, look at this mess.
I think I asked like years ago, why not just group all the items into sub-menu.
Having all these items fill up the context menu makes no sense at all.
I can see why Microsoft makes Win11 to show basic context menu by default.
Apps just like to pollute the context menu with no regard.
- BD_CSB3 years agoHelpful | Level 6DropboxerFebruary
Hi @BD_CSB, thanks for bringing this to our attention.
Could you try quitting and restarting the Dropbox desktop application?
I'd also recommend rebooting the entire machine as well to see if this helps.
Keep me updated with any progress!"
FOUR MONTHS AND NOTHING DONE!
WHY would anyone pay for Dropbox?
- Hannah3 years ago
Dropbox Community Moderator
Thanks everyone for bringing this to our attention.
Just wanted to let you know that our team is aware of this issue and are currently working on a solution.
Once we have more news or updates, we will let you know.
- remizik3 years agoExplorer | Level 4
How is this still not fixed? What the hell are you doing?
- NicoQu3 years agoHelpful | Level 5
Same problem. It's been like this for many months!
- peacelake3 years agoHelpful | Level 5
Some problem here. Very annoying.
My solution is to use the right menu apps to remove the Dropbox entries. It works but the duplicated entries will appear again after some time.
- uszer3 years agoHelpful | Level 5
Same issue here:
When is this going to be fixed? Thanks!
- Nargus3 years agoHelpful | Level 6
At this point, I'm inclined to say that Dropbox could just use an AI Chatbot for customer support, since it's obvious the only thing they do is reply "our team is aware of this issue and are currently working on a solution" without actually doing or explaining anything, or even give some customer updates.
Or maybe that's what they already do and their dev teams are just the Google AI?
Really, the only thing keeping me on Dropbox at this point is inertia. Since it's a pain switching, considering their price is also more expensive than Google's.
- donwright3 years agoHelpful | Level 6
I've had this issue since Christmas, and it's now august . . . . no amount of uninstalling or reinstalling has fixed it .
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!