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Forum Discussion
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Why is it not possible for us to continue using the app on 10.4 as it is? The glib instructions on how to upgrade your system feel like an extra kick when you know full well that your Mac can't go above 10.4.
I and many other users need to have a Mac running on 10.4 for several good reasons (e.g. thousands of FreeHand files which need to be accessed) - a higher system can't run some vital software that is still required to run my business. Even if we could afford £3000+ to upgrade the hardware, the software we need to use won't work on the new system, so there would be no point.
As I pay for this service and now won't be able to use it on the majority of my machines, will I get a discount?
I am perfectly prepared to keep using the old app without support - but I would have liked to have been given the choice. Will the app just stop working?
Richard P.
Super User alumni
Super User alumniWill the app just stop working?
Yes, syncing will stop for clients that are on unsupported versions of OSX.
I am perfectly prepared to keep using the old app without support - but I would have liked to have been given the choice.
But Dropbox would still have had to support you in an ongoing basis by ensuring future versions of their API are usable by clients available on older Macs, which usually means releasing new clients. Which is sort of the entire point of dropping support - releasing updated clients for old versions of OSX is no longer an easy thing to do, and requires a completely different (and old) version of OSX to target old OSX versions.
will I get a discount?
No, its your choice to stay on an unsupported OSX version.
Even if we could afford £3000+ to upgrade the hardware, the software we need to use won't work on the new system, so there would be no point.
Firstly, you should have been doing proper depreciation of your hardware and software costs over a given accounting period, and you should have been budgeting for an upgrade during that same period - Dropbox is not at fault for your bad planning.
Secondly, you should be talking to your other software vendors about their lack of support for newer OSes, as this situation was always going to arise. If your business relies on this software which "won't work on the new system" then why the hell are you still using it? Why didn't you plan a migration to a different platform the moment the software vendor said it was not going to support newer OSes?
I'm sorry, but your situation is of your own making.
Also, this move will hardly "decimate" Dropboxes MacOS user base, its more than likely it will hardly make a dent - PPC as a desktop platform is dead, and starting to smell, you really should have moved on 5 years ago.
