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Forum Discussion
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Why is it not possible for us to continue using the app on 10.4 as it is? The glib instructions on how to upgrade your system feel like an extra kick when you know full well that your Mac can't go above 10.4.
I and many other users need to have a Mac running on 10.4 for several good reasons (e.g. thousands of FreeHand files which need to be accessed) - a higher system can't run some vital software that is still required to run my business. Even if we could afford £3000+ to upgrade the hardware, the software we need to use won't work on the new system, so there would be no point.
As I pay for this service and now won't be able to use it on the majority of my machines, will I get a discount?
I am perfectly prepared to keep using the old app without support - but I would have liked to have been given the choice. Will the app just stop working?
Richard P.
Super User alumni
Super User alumniYou obviously completely misunderstand my business, reasons for having to use a particular hardware / software combo and insult the intelligence of me and a great many others, so no point in really arguing.
No I don't completely misunderstand anything - the fact remains that you have chosen to stay on unsupported software and unsupported platforms.
You should have been doing something about the fact that your business critical software has been abandoned the moment you knew it had been abandoned - its absolutely no good just continuing on as normal and not thinking about the future, as you just dig yourself more and more into a hole.
The end of FreeHand (which you cite as a reason for staying on an old OSX version) development was announced by Adobe back in 2006, and reaffirmed that announcement in 2007 - Adobe also provided copious support and tools to help FreeHand users migrate to Adobe Illustrator, including migrating existing files and projects over. Why did you not avail yourself of that help 8 years ago?
Adobe still supports FreeHand files in Illustrator, so its not as if you don't still have a migration path.
You are in a hole that you dug yourself into - don't be surprised when the world doesn't want to help you shore up that hole. Do yourself a favour, take the pain and get yourself off of FreeHand, off of old versions of OSX and onto something that is supported today - if you do not, you may find yourself without a migration path completely, and it sounds like that would eventually be the end of your business.
