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Forum Discussion
Matthew S.
11 years agoNew member | Level 1
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Andy O.
11 years agoNew member | Level 1
Why is it not possible for us to continue using the app on 10.4 as it is? The glib instructions on how to upgrade your system feel like an extra kick when you know full well that your Mac can't go above 10.4.
I and many other users need to have a Mac running on 10.4 for several good reasons (e.g. thousands of FreeHand files which need to be accessed) - a higher system can't run some vital software that is still required to run my business. Even if we could afford £3000+ to upgrade the hardware, the software we need to use won't work on the new system, so there would be no point.
As I pay for this service and now won't be able to use it on the majority of my machines, will I get a discount?
I am perfectly prepared to keep using the old app without support - but I would have liked to have been given the choice. Will the app just stop working?
Richard P.
Super User alumni
11 years agoIf you are so wise, Richard, then surely you have heard the saying "if it ain't broke, don't fix it".
And yet you are finding out very much that "it" is broken, because things are about to stop working.
Well this is a clear example of how perfectly normal and functioning machines are forcefully being outdated due to dropped support
Nothing forcible about it - you have had half a decade to do something about it.
We use alot of different software on them, including M.O. 2004, Adobe Illustartor and Photoshop CS2, as well as other programs specific to our application; all of which, mind you, continue their support for the old machines. The fact that Dropbox is the ONLY application that is dropping support for these platforms is more then disappointing, and will simply result in user fallout.
And those examples are not comparable - Adobe doesn't need to ensure that new changes don't affect CS2 et al, while Dropbox heavily relies on a central server set up to support syncing, so there is a significant cost involved in it supporting you on a very out of date system.
And unsurprisingly, Adobe CS5 and above DO NOT run on PPC Macs, so just where does that leave your argument?
As to the rest of your post, its mostly just ad hominem attacks, so please stop being childish.
You have chosen to use an old platform, why should Dropbox support your ongoing decision? You let your business stagnate technical wise - and while you may very well be happy in your stagnation, you are starting to find that people and businesses around you are not, and you only have yourself to blame for that.
I don't think Dropbox will have any issues with you going elsewhere, after all they have already said they won't be supporting PPC going forward, but I do think you are going to find it difficult to find a solution which will support you going forward. Good luck in that, you are going to need it.
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