Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
kmnyc
2 years agoNew member | Level 2
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
65 Replies
Replies have been turned off for this discussion
- Jarrek572 years agoNew member | Level 2
Moving to WeTransfer...
- Zaapto Sanchez2 years agoNew member | Level 2
I am getting an Error (500) message
- jarndtx182 years agoNew member | Level 2
Hello i am new to Dropbox because I had signed up for a class and the instructor sent a link via my email to access the recordings, however it did work on Saturday but I didn't' have time to download the lectures when I went into it today i got an error message on the Dropbox website. What can I do to get it to upload again
- jordyguillon2 years agoNew member | Level 2
Same error here. 😞
- Claire L.52 years agoNew member | Level 2
Yes, lots of people with same issue. Not sure what to do!
- RobinP_12 years agoNew member | Level 2
Same issue on Edge. Clearing cache didn't help.
- mtaylor1119992 years agoNew member | Level 2
I'm having the same issue. Ugh!
- MarlenC2 years agoNew member | Level 2
Hi Hannah, it looks like this is more than a cache issue. Many have tried clearing and also tried different browsers and this does not fix the issue.
- maxmichael2 years agoNew member | Level 2
Same here
- ginapang2 years agoNew member | Level 2
Same here! I'm having the same issue
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!