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Forum Discussion
kmnyc
2 years agoNew member | Level 2
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
65 Replies
Replies have been turned off for this discussion
- Rich2 years ago
Super User II
jarndtx18 wrote:
... however it did work on Saturday but I didn't' have time to download the lectures when I went into it today i got an error message on the Dropbox website.
The website is currently experiencing an issue. The Dropbox team is aware and are working on it.
- Ckrockenberger2 years agoExplorer | Level 4
This morning, I attempted to login to the Dropbox browser home page. Currently receiving an "Error 500" message. Restarted my computer, attempted multiple browsers (Chrome / Edge), hopped on my cell network, and asked coworkers to try and login, nothing from any of those angles. Anyone else having this issue? Thank you!
- mtobelman2 years agoExplorer | Level 4
Same here, files are synching but we cannot access the website. I use the webpage when I need to generate a link to really large files. HELP!!!
- carsjam2 years agoNew member | Level 2
Same thing. I tried new browser window, clearing my cache, updating my browser... Super frustrating and worrisome.
- RohanSukhija2 years agoNew member | Level 2
Hey!
I'm getting this Error across all pages:
Error (500)Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home
I've tried incognito as well but that didn't help! - Ruan12 years agoNew member | Level 2
I have the same error, it must be something temporary, I hope the technicians start to solve this problem.
Regards
- Mk422 years agoNew member | Level 2
Hi, Dropbox is down where I am (Slovenia) and I cannot ever access help and support. Can anyone here please let them know about this?
Thanks!
M
- Kuldeep20022 years agoNew member | Level 2
hi my dropbox showing error whenever i tried to open
- JMoellmann2 years agoNew member | Level 2
I am currently having issues with past and present links to my folders. All past links, or links presently being shared go to an 500 error message. They where working last week, I'm not sure why they stopped suddenly today. I've tried using the share directly from the site and this too does not work.
- Hannah2 years ago
Dropbox Community Moderator
Hey everyone, thanks for alerting us to this.
Our team is aware of the issue and is currently working on a solution.
You can keep an eye on the Dropbox Status page or this thread for any updates.
Thanks.
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