Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TAnon's avatar
TAnon
Helpful | Level 6
3 years ago

I have already tested the 179 version yesterday ==> same error

TAnon's avatar
TAnon
Helpful | Level 6
3 years ago

This is the last version which works;

 

Dropbox 174.4.5852 Offline Installer.x64

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Just one last thing then, TAnon, have you tried the more advanced reinstall of the app?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Fantastic news SBering!

     

    If you need anything else, just give us a shout. We'll put our capes on, and come to the rescue! 😉

  • sammdesmond's avatar
    sammdesmond
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    TAnon & SBering thanks for alerting us to this issue. We did make some changes to the security settings for our installers as part of Version 175 which seem to be causing issues with the security settings on your machines. The engineering team is currently looking into a fix, but there is a workaround you can try if you'd like to be able to install the latest version of Dropbox:

     

    - From the Start menu, search for and open "Windows Security"

    - Select App & Browser Control

    - Select Exploit Protection Settings

    - Reset "Force Randomization for images (Mandatory ASLR) back to the "Default (Off)" setting

    - Reboot and try installing again

     

     

    Here's a Capture showing the process: https://capture.dropbox.com/mWbJjWFzpXyafdZF

     

    I'll update this thread once we have a long term fix for the issue and Mandatory ASLR can be turned back on

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi all, I just wanted to let you know that the team is aware of this issue and are working towards a fix.

     

    We'll let you know more once we have an update. Thanks for your patience! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!