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Dragonboy4712's avatar
Dragonboy4712
Explorer | Level 3
3 years ago

Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly

Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly -EVERY HOUR FOR THE LAST SEVERAL WEEKS !!  Why???? Why??? HELP!!
desktop
Error Messages
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Could you try checking the location of the Dropbox folder from within the Dropbox desktop application preferences?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

In the account tab, is it signed into a Dropbox account? Can you also go to the sync tab, and see if it shows any Dropbox folder location? 

  • Dragonboy4712's avatar
    Dragonboy4712
    Explorer | Level 3
    3 years ago

    Re/ your questions

    1) In the 'Account tab, it says "Your account has  2.8GB of storage", so I guess I have an account

    2) I don't see anywhere that says 'sync'>  Where do I find that?

    3) And where do I find the 'dropbox folder' you mention?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Can you please send us a screenshot of your preferences window, James?

      • Dragonboy4712's avatar
        Dragonboy4712
        Explorer | Level 3
        3 years ago

        HERE IT IS

         

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