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Forum Discussion
Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly
Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly -EVERY HOUR FOR THE LAST SEVERAL WEEKS !! Why???? Why??? HELP!!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorOkay, that isn't your Dropbox folder. This is probably a copy of an older Dropbox folder. Just above it in Finder in the Locations section, you can see the Dropbox folder with the Dropbox icon on it.
Please could you click that to confirm that the files are there, and that there are sync icons on the files.
Hi Jay,
Then I don't know what you mean by the LOCATIONS section. I don't see anything with the name "LOCATIONS".
I assumed it was in FINDER as you suggested. So when I clicked FINDER, that window came up that I sent you. And in the left side of that window
is the list of all the items, DESKTOP, DOWNLOADS, MACKINTOSH HARDRIVE, AND DROPBOX with a folder icon. So I assumed that was the LOCATIONS and that was the DROPBOX FOLDER since that is where you said it would be. If that screenshot I sent is not the LOCATIONS area, where is it? I've answered about 20 requests from you and HANNAH to look for this and that, and unfortunately its not getting anywhere, maybe because I have a MAC and you have PC's? Does the drobox staff have the ability to take control of my screen & find it for me?
Thanks
JIm
