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Dragonboy4712's avatar
Dragonboy4712
Explorer | Level 3
3 years ago

Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly

Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly -EVERY HOUR FOR THE LAST SEVERAL WEEKS !!  Why???? Why??? HELP!!
desktop
Error Messages
Mac
Dragonboy4712's avatar
Dragonboy4712
Explorer | Level 3
3 years ago

Here it  is

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshot, Dragonboy4712!

 

Can you please right click on one of your files within the local Dropbox folder, and select the “Make online-only” option, if that’s available? Are you seeing a small cloud icon next to this file afterwards? You can also send us one more screenshot of what shows, if you prefer.

  • Dragonboy4712's avatar
    Dragonboy4712
    Explorer | Level 3
    3 years ago

    I have a Mac mouse that does not have a left and right side, just one solid Mouse

    I could not see a 'Make On-line only' option anywhere.

    Why did you want me to click on that option anyway.  What was your thought about how that would help?

    The dropbox staff has been asking me do do this and that with no explanation as to how that would help.  So far nothing has.

    I've also asked before what a sync icon looks like and what does it mean, but no response yet.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    In order to right click on a Mac device, you can press the control key from your keyboard and click on your files directly at the same time; this should have the same effect as right clicking. 

     

    Also, I can see that Jay has sent you a link with all the syncing icons for Mac here.

     

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