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Forum Discussion

Susan S's avatar
Susan S
New member | Level 2
5 months ago

Feedback regarding a support reply to a Dropbox Passwords related question

I emailed support with a question and got a personal response that told me you couldn't help me due to my account type (basic). The rep could have answered my question --if Dropbow Passwords is an ap...
Dropbox Passwords
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi again Susan S, and thanks for deciding to share your thoughts with us here.

I completely understand where you're coming from and I wanted to let you know that, as I said in my previous response on this thread as well, your comments have been passed along to our team.

User feedback and experience are important to us and we always make sure to pass it along to the people that need to hear it.

Regarding the issue you wanted to report, please reply back on the thread I mentioned above, and we'll be happy to help!

Thanks!

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