Forum Discussion

BG Mahesh's avatar
BG Mahesh
Explorer | Level 3
2 years ago

Files not syncing to MacOS using selective sync in the app

I am using MacOS 1.4 on my MacBook Air (m2) I had an account on this lapotp where I could sync files easily   Now I created a new account in the laptop, but I cannot sync files from Dropbox t...
desktop
Dropbox Plus
Install
Mac
Setting up the apps
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi BG Mahesh, thanks for bringing this to our attention.

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

 

Keep me updated with any progress!

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