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Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change.
Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu).
Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet.
Has anyone found a fix or workaround to restore the Finder context menu actions?
Thanks!
23 Replies
- Walter
Dropbox Community Moderator
Hey Mitchell H. - sorry to hear about this.
Do you happen to have any 3rd party apps that might be interfering somehow?
If you do, you can temporarily close them and try again.
If that's not the case, please send us a screenshot of the Dropbox desktop app's status as shown in your menu bar and one of the options you get when you right click on your files in the Dropbox folder.
Thank you.
- Nancy
Hi Mitchell H., I was wondering if you’re still having an issue with the context menu/syncing icons on your macOS device.
If you are, and want us to look into this, please make sure to answer Walter’s questions above.
Thanks!
Juhn you are an absolute lifesaver. Thank you so much for sharing this. I’ve been trying to get my Dropbox sync icons back for days, tearing my hair out and this was the fix. Turning off the Adobe Creative Cloud File Provider extension immediately brought all the Dropbox Finder sync/status icons back for me. For anyone else stuck: System Settings → General → Login Items & Extensions → Extensions → turn off Creative Cloud (File Provider) No restart needed icons came back straight away. Honestly cannot thank you enough. This needs way more visibility because it looks like a real conflict introduced with the recent Dropbox app update. Huge thanks again 👍.
