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elvinvandalen's avatar
elvinvandalen
New member | Level 2
5 months ago

Finder right-click menu missing for Personal Dropbox (Business account works)

Hi, I have both a Personal and Business Dropbox account linked on my Mac (same Dropbox app). The Finder right-click menu (Sync, Share, etc.) only appears for my Business account, not for my Person...
desktop
dropbox business
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi there, elvinvandalen let's see what we can find about this!

As a first step, can you clarify the exact OS version that you use on your Mac? 

While we're at it, can you also share with me the app's current syncing status, and version while using your personal account? You can find this by hovering your mouse over the little Dropbox icon in your menu bar, next to your WiFi. 

I'd also appreciate a screenshot of what you see when right clicking on a file or folder while using your personal account. You can attach it back to me by pasting it in this chat box. 

Let me know more, and we'll take it from there!

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