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Forum Discussion
Finder right-click menu missing for Personal Dropbox (Business account works)
Hi, I have both a Personal and Business Dropbox account linked on my Mac (same Dropbox app). The Finder right-click menu (Sync, Share, etc.) only appears for my Business account, not for my Person...
Since this issue has remained unresolved for over three months and email support has been completely unsuccessful, I’m trying again here in the forum to get some real progress.
Quick update: neither of my Dropbox accounts can display the right-click context menu. This means I can no longer sync or manage my files locally, making both accounts effectively unusable.
Could someone from the team please step in to review this and ensure the issue is properly escalated? At this point, I just need a clear path forward and consistent support.
- Walter
Dropbox Community Moderator
Hi elvinvandalen - thanks for the nudge on this and sorry to hear that this issue still persists for you.
I was able to locate your existing ticket in our system and passed your comments on to the expert who's working on your case as this would be the best way to continue troubleshooting at this point.
They'll be getting back to you soon, but please let us know if you have anything else to add or ask in the meantime.
