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Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't used dropbox in quite some time.
I went on, and deleted everything on both accounts, and the problem persisted, so I deleted my account entirely and got rid of all associated files on the computer, and still the problem persists. I reactivated one of the accounts so I could come here to ask for help.
The folder is called:
com.apple.app-analytics.production.upload-dropbox
Inside are hundreds of folders with names like below. There are about 18 per hour:
0D093EEA-1937-446E-B58F-7E530AA20564
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How about your Mac's analytics? System Settings > Privacy & Security > Analytics & Improvements.
I was able to turn all off (above analytics and improvements), removed the weather widget from the Notification Center, went into activity monitor, and and then I even went into the /~library and removed all files associated with weather. Two things: (1) it didn't stop the folders from creating themselves, but (2) I noticed an odd message on the weather app when reseting the identifier:
I have the same problem. com.apple.app-analytics.production.upload-dropbox in my documents folder, with 140 empty folders inside. Please make it stop.
14" Macbook Pro M3 Pro Sonoma 14.5
UPDATE: This is occurring even when I've quit the Dropbox app.
Doesn't seem like anyone is coming to our rescue here. Just continued dead files over and over and over and over...
BenDBXCommunity Manager
Hi Everybody,
I've run this issue by our engineering team. Upon investigation. It does not appear that Dropbox is creating these folders. Based on the location where the folders are being created (com.apple.app-analytics), we recommend reaching out to Apple Support for further assistance.
Feel free to keep us posted with any solutions or further information you are able to obtain from Apple Support.
Thanks,
Ben
I am also getting this folder and a zillion empty sub-folders . . .
com.apple.app-analytics.production.upload-dropbox
How can I/We stop this? I deleted everything. There are NO analytics in Privacy. HELP!!!com.apple.app-analytics.production.upload-dropbox
Dropbox is creating this folder with a zillion sub-folders in my Documents on a Mac. HELP!!
I reported this to Apple here and I hope you all will do the same:
I spent two hours on a chat with Apple. It ended with me disconnecting chat to reboot Mac Mini is "safe mode." I was just about to type that fixed the problem when right before my eyes another folder appeared . . . time for a new chat . . . .
com.apple.app-analytics.production.upload-dropboxI have a call back scheduled with Apple after three chats. The last thing they wrote was this:
Generally speaking, if you use or have any type of 3rd party cloud related software or services installed on your Mac, they may cache using temporary folders to upload content from your Mac. That may be normal or expected depending on the service you use, but we can confirm that Apple would absolutely NOT be creating random Dropbox associated folders on your Mac as that's a 3rd party service, and there are no Dropbox related features, folders, or software native to Mac OS.
We can recommend uninstalling any dropbox related software, extensions or add ons you may have installed as that may end up easily resolving this. Until those are removed however, this behavior may continue.
