Forum Discussion

BobF18's avatar
BobF18
Helpful | Level 5
2 years ago

Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS

Dropbox has begun placing folders within folders in my Documents Folder.  I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday.  Odd thing is I haven't use...
desktop
Install
Mac
at71485's avatar
at71485
Helpful | Level 5
2 years ago

How about your Mac's analytics? System Settings > Privacy & Security > Analytics & Improvements. 

BobF18's avatar
BobF18
Helpful | Level 5
2 years ago

I was able to turn all off (above analytics and improvements), removed the weather widget from the Notification Center, went into activity monitor, and and then I even went into the /~library and removed all files associated with weather.  Two things:  (1) it didn't stop the folders from creating themselves, but (2) I noticed an odd message on the weather app when reseting the identifier:

 

  • DragonUser52's avatar
    DragonUser52
    Helpful | Level 6
    2 years ago

    I have the same problem. com.apple.app-analytics.production.upload-dropbox in my documents folder, with 140 empty folders inside. Please make it stop.

     

    14" Macbook Pro M3 Pro Sonoma 14.5

     

    UPDATE: This is occurring even when I've quit the Dropbox app.

    • warp5000's avatar
      warp5000
      Helpful | Level 6
      2 years ago

      Doesn't seem like anyone is coming to our rescue here. Just continued dead files over and over and over and over...

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi Everybody,

     

    I've run this issue by our engineering team. Upon investigation. It does not appear that Dropbox is creating these folders. Based on the location where the folders are being created (com.apple.app-analytics), we recommend reaching out to Apple Support for further assistance.

     

    Feel free to keep us posted with any solutions or further information you are able to obtain from Apple Support.

     

    Thanks,

    Ben

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