Forum Discussion

Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
4 years ago
Solved

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    4 years ago

    For the record the promised extra Gig was finally credited to my account.

ghostaki's avatar
ghostaki
New member | Level 2
3 years ago

I also got an offer of 1 GB extra storage if I installed Dropbox Passwords. Installed a couple of weeks ago but no extra storage too.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ghostaki, sorry to hear about this.

 

May we reach out via email to have a  further look internally? 

  • ghostaki's avatar
    ghostaki
    New member | Level 2
    3 years ago

    Hi @Walter, sure!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the cooperation ghostaki - you've got :envelope: 

  • duesselandy's avatar
    duesselandy
    New member | Level 2
    3 years ago

    Hi! When setting up my new phone i got an in-app message of the dropbox app to gain 1GB extra storage with setting up passwords. i did so, connected other devices, but no extra storage. could somebody help me, please?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey duesselandy - sorry to hear about this.

     

    Would it be OK if I reached out via email to investigate further?

  • duesselandy's avatar
    duesselandy
    New member | Level 2
    3 years ago

    Hi Walter, sure! ๐Ÿ™‚๐Ÿ‘

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks a bunch duesselandy - you've got :envelope: 

  • _marina's avatar
    _marina
    New member | Level 2
    3 years ago

    I got an offer of 1 GB extra storage as well if I installed Dropbox Passwords extension but although I installed I did not receive extra storage.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey _marina, sorry to see that, can we email you, to see what we can do?

  • _marina's avatar
    _marina
    New member | Level 2
    3 years ago

    Sure Hannah, feel free to get in touch

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi _marina, I just sent you an email.

     

    I'll see you there, cheers!

  • zaiheshi's avatar
    zaiheshi
    New member | Level 2
    3 years ago

    Hi! I just used dropbox in the browser and found a pop-up window about dropbox passwords. I installed the chrome plug-in and saved the password and did not receive the additional 1GB space. Please help me, thank you!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi zaiheshi, I hope you're doing well!

     

    I just sent you an email, in order for us to have a closer look into this. 

     

    Thanks a bunch!

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