Forum Discussion

Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
4 years ago
Solved

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    4 years ago

    For the record the promised extra Gig was finally credited to my account.

JK27's avatar
JK27
New member | Level 2
3 years ago

Thanks Dropper1

Tried logging out and back in, and also on incognito but did not get any popup with claim button.

Appreciate the advice though

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear about this, JK27. Can I email you, so we can look into this?

  • JK27's avatar
    JK27
    New member | Level 2
    3 years ago

    Hi Hannah, or course you may, look forward to hearing from you.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Done, JK27! I'll see you there!

      • altvaro's avatar
        altvaro
        New member | Level 2
        3 years ago

        Hello, I happened the same to me, yesterday I received an pop up offer, then installed the password app, I used it for a while, but no extra space was added to my account. What can I do?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Sorry to hear about this, altvaro.

       

      Can we send you an email as well, to see what's going on?

      • altvaro's avatar
        altvaro
        New member | Level 2
        3 years ago

        of course! I'll wait for your email 🙂

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