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tsnouffer's avatar
tsnouffer
Helpful | Level 5
7 months ago
Solved

Getting "Couldn't Start Dropbox" error on Mac

I've been trying to launch the DB app on my Mac mini and have been receiving a "Couldn't Start Dropbox" error. I've tried a number of reinstalls, advance reinstalls, some commands in Terminal, and re...
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Mac
  • tsnouffer's avatar
    tsnouffer
    7 months ago

    Hi Walter

    Thanks for the willingness to help.

    I think I am in good shape now. After your prompting, I revisited the advanced reinstall process and approached it more purposefully. One thing I did differently is during the install (after the Terminal commands) I manually selected my on Mac Dropbox folder. Making it explicit rather than "Default."

    Perhaps that did the trick. Either way, I seem to be up and running again!

    Thanks

tsnouffer's avatar
tsnouffer
Helpful | Level 5
7 months ago

Hi Walter

Thanks for the willingness to help.

I think I am in good shape now. After your prompting, I revisited the advanced reinstall process and approached it more purposefully. One thing I did differently is during the install (after the Terminal commands) I manually selected my on Mac Dropbox folder. Making it explicit rather than "Default."

Perhaps that did the trick. Either way, I seem to be up and running again!

Thanks

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
6 months ago

Hi and welcome to the Dropbox Community. Thanks for sharing your experience and I am glad to hear everything is working again. I know how frustrating it can be to run into a “couldn’t start Dropbox” error, especially when you’re just trying to get back to your files.

I’m Theresa 👩‍💻, one of the Community Managers here in the forum. You’ll often find me joining conversations like this or starting new topics throughout the boards. Now that you’ve got it working again, I’d love to know... do you have a favourite Dropbox feature that makes your workflow smoother on your Mac?

Can’t wait to hear more,

T😸 (Dropbox Community Manager)

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