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Cinnamon_content's avatar
Cinnamon_content
New member | Level 2
5 months ago
Solved

Getting "Installation failed. The Dropbox installer failed to start." error on my desktop app.

Hi everyone, I have this issue for almost two months now.  After some major Dropbox update somewhere at the end of April, if I'm not mistaking, I got continuous sync showing for thousands of...
desktop
Error Messages
Install
windows
Cinnamon_content's avatar
Cinnamon_content
New member | Level 2
5 months ago

Mark​ Hi! Thank you so much for directing me, it finally worked out :) 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey there, Cinnamon_content, I hope you're doing well!

    Happy to see that your issue is now resolved! 😊

    If you need something else, give us a shout.  

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Cinnamon_content​ and welcome to the Dropbox Community. I am glad to see that the advanced reinstall recommended by our Super User Mark​ got Dropbox successfully updated installed on your device. 

    I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a hand.

    Out of curiosity – do you have a favourite Dropbox feature? I always love hearing what folks find most useful or clever ways Dropbox fits into their day-to-day!

    Looking forward to hearing more from you,

    T😸 (Dropbox Community Manager)

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