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stashtvm's avatar
stashtvm
Helpful | Level 5
7 years ago
Solved

How can I go about re-linking an existing Dropbox folder stored on a separate drive?

I am reinstalling windows 7 and my old dropbox folder is on a seperate storage drive so hasn't been deleted by the instalation process. When I reinstall the dropbox software it wont let me use the old folder but creates a new folder and starts downloading all my files (0.5Tb). Do i have to delete all my files and download them again (I'd rather not) 

  • Hi thanks for the reply, have managed to sort it by creating a folder with exactly the same name as my old folder and windows merged them and now all my files are being indexed now

16 Replies

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  • shadatalam's avatar
    shadatalam
    Explorer | Level 3
    7 years ago

    You moved here it's not wrong. I need solution.
    Just tell me please, how can I reconnect with my dropbox folder to newly setup dropbox.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Apologies if I’ve misunderstood your request shadatalam; just so as to ensure I’m following-up correctly, can you let me know whether you already have an existing Dropbox folder on your desktop? If so, would you like to link your existing one or re-install our app from scratch? Thanks! 

  • shadatalam's avatar
    shadatalam
    Explorer | Level 3
    7 years ago

    Hi Jane,

    Thanks for your quick response.

    I am using windows 10 os 64bit. I have setup windows in "C" drive.
    drobpox software also installed in "C" Drive

    But my dropbox file saving in "D" Drive.

    Due to my computer slow performance I want to re stup windows.
    That means computer will be new and need to install dropbox again.

    Problem start from here.........
    When I finished to install dropbox then sycning files from begining. I want to just connect or link my "D'' drive dropbox folder.

    I hope now you clear. if clear please solve this problem.

    I am looking for your reply.

    Thanks

    Shadat

     

     

    Apologies if I’ve misunderstood your request shadatalam; just so as to ensure I’m following-up correctly, can you let me know whether you already have an existing Dropbox folder on your desktop? If so, would you like to link your existing one or re-install our app from scratch? Thanks!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    I appreciate all the additional details you’ve sent me now shadatalamKindly note that the steps relayed in the previous page should be helpful as long as the D:\ drive's contents on your desktop have remained the same. In other words, my suggestion would be re-initiating the installation, then navigating on your Advanced Settings, so as to choose your D:\ drive & the follow my advice on the “More Information” box. Would you mind giving those steps a go & let me know here if this doesn’t bring about the expected results or the process halts for you at a certain point?

    Thanks again for your keeping in touch here & I’m looking forward to hearing back from with the outcome you Shadat! 

  • Search4f's avatar
    Search4f
    New member | Level 2
    6 years ago
    Good morning
    When I attempt to tell dropbox old folder it won’t let me tells me that folder already exists
  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Good day to you too Search4f, thanks for joining us here!

    It sounds like you might be doing this with these steps through the desktop app preferences, is that right?

    If so, you'll need to unlink your account from the desktop app and when you sign back in, you can click the "Advanced settings" option to choose the existing folder location.

    I hope this helps, let me know if you have any other questions!

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