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How can I install the Dropbox desktop app, NOT Dropbox Lite?
I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work. Dropbox Lite will not work for what I need, but I can't seem to download regular D...
I finally figured out that the brand new computer was shipped in "S" Mode. Once I took it out of that, Dropbox installed just fine. Thank you for your help!
I finally figured out that the brand new computer was shipped in "S" Mode. Once I took it out of that, Dropbox installed just fine. Thank you for your help!
I just received a new replacement HP with AMD processor running on Win11 Pro. After reading how to articles and watching several videos, I cannot find whether or not I am running S mode. System info only shows running 11 Pro and other info is "not available" I cannot install my DropBox desktop app to sync with my account. What I get installed is a 2 GB starter version for new users! Please advise.
- Hannah
Dropbox Community Moderator
Hey @drdavelv, thanks for the nudge here.
To see if you have installed the Dropbox desktop app, look for a small Dropbox icon in your system tray, at the bottom right of your screen, by your clock.
What you're seeing here, means that you've signed in to the app with a Dropbox Basic free account; the app is the same for all types of accounts, but it's up to you which account you sign in to.
If you have the Dropbox icon I mentioned above, click on it, then click on your initials/profile pic, then on 'preferences' and then on 'account'.
You should see the email address of the linked account; is it the one you mainly use?
