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Forum Discussion
KathiH
1 month agoNew member | Level 2
How can I sync my Dropbox files to File Explorer?
Question or Issue
On my old laptop I could see Dropbox in my file explorer. After changing to a new laptop I can not find any instructions on how to do this. The more I look the more I get annoye...
- 1 month ago
Thank you, Rich, for identifying this. As I was told to look for the icon on the taskbar that's what I did. I now followed your directions and everything is currently synchronising and starting to show in my file explorer. Thank you so much for your help!
KathiH
1 month agoNew member | Level 2
Thank you for getting back to me. I have already downloaded and installed the dropbox app and I can see it in my file explorer but I can't see my files there. How do I synchronise them to my computer?
- Rich1 month ago
Super User II
KathiH wrote:
I have already downloaded and installed the dropbox app and I can see it in my file explorer but I can't see my files there. How do I synchronise them to my computer?
Are you sure you've signed into the correct Dropbox account? If you installed the app and signed in with the same account that was in use on the old laptop, then you would see your files if you chose to sync them.
Open Preferences within the Dropbox app on both laptops and click on the Accounts tab. Is the email address the same or different between the laptops? If they're different, sign out of Dropbox on the new laptop, and sign back in using the same email address as the old laptop.
If both email addresses are the same, then check your Selective Sync settings on the new laptop and make sure you've checked all the folders that you want to sync to the new laptop.
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