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Forum Discussion
neosmile
6 years agoHelpful | Level 5
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Hello neosmile.
Thank you for your interest in Paper 2020 :heart_eyes:.
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised.What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it.Notes:pushpin:- "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents.
- Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
82 Replies
Replies have been turned off for this discussion
- Edis5 years agoHelpful | Level 6
Megan as the rollout was rescheduled from last year to this year Q2 – can we expect the launch within the next 8 weeks?
- Megan5 years ago
Dropbox Community Moderator
Hey all, I'm wishing you a wonderful Thursday!
After checking in with our team, it seems they're still working on fully rolling out the features for Paper 2020.
Your patience on this has been valuable, and much appreciated!
If you need anything give us a shout. - Edis5 years agoHelpful | Level 6
I'd be really thankful for new information as well – just to have a time frame for the long expected update
- brieando5 years agoNew member | Level 2
Folks,
It seems like Dropbox has gone completely dark on when long term, loyal business users are going to get the 2020 upgrade.
Threads on this in the community look like they're not being monitored and the FAQs look like they're long out of date.
It's critical that we're able to store paper files in our dropbox home folder – if we want to use it. We've been holding out for this mythical release for over a year. At the moment the dropbox solution is to use Word. So now we're paying for two cloud storage solutions.
Can you please update.
- aggalix5 years agoHelpful | Level 6
So when is this mythical update going to happen for existing users? What exactly is the hold-up? It's been working for over a year. So is it that the more you pay to Dropbox the less likely you are to get this feature?
- Bacchi5 years agoNew member | Level 2
Hello,
It's been over a year since response and the 2020 Dropbox Paper release has still not been rolled out to existing Dropbox users. Unfortunately, setting up a new Dropbox account isn't really practical for those of us who have large accounts and where Dropbox is deeply integrated into our existing workflow. Could we have an update as to whether this rollout is still going ahead? Thank you!
- skywalkerbox5 years agoHelpful | Level 5
It is April 2021. As a long term paid customer please resovle this ASAP so I can start using the Paper 2020. It's very confusing now when I share paper docs with others who's on new paper system.
- Daphne5 years ago
Dropbox Community Moderator
Спасибо, что обратились к Rominroman!
Поскольку у вас есть аналогичный вопрос, я только что переместил сюда ваш пост, так что просмотрите информацию в этой теме, когда у вас будет время.
Я буду рядом, если у вас возникнут вопросы!
----
Thanks for reaching out Rominroman!
Since you have a similar question, I've just moved your post here so check out the info in this thread when you have the time.
I'll be around if you have any questions! - Rominroman5 years agoNew member | Level 2
Привет. Совершенными случайно узнал сегодня, что Дропбокс обновился (особенно заметно на синхронизации с Paper) в 2020 году. На дворе весна 21 - а у меня всё еще старая система. Как так? Что с этим можно сделать?
- Lusil5 years ago
Dropbox Staff
Hey kristenalexander, thanks for reaching out to us and for your positive words!
I've moved you here, so whenever you have a moment, check out what's been mentioned here and let us know if you have any other questions.
Cheers!
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