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Forum Discussion
neosmile
6 years agoHelpful | Level 5
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Hello neosmile.
Thank you for your interest in Paper 2020 :heart_eyes:.
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised.What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it.Notes:pushpin:- "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents.
- Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
82 Replies
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- Stijn B.3 years agoCollaborator | Level 9
Hi marcio_at_zam,
I was in the same case. Dropbox can fix this for you but you need to enter a support request and insist. The thing is that there is a small risk involved (mainly of not being able to find existing Paper docs) and for this reason they still haven't rolled out the solution to all users. You just need to confirm that you're willing to accept this risk. For me it's working fine now, I can create Paper docs in Dropbox folders.
- marcio_at_zam3 years agoHelpful | Level 5
It's been 3 years since the 2020 release. And... our account still doesn't have the ability to merge the file structure of Dropbox storage with the Dropbox paper file structure. Very disappointing.
- lxk3 years agoExplorer | Level 3
Thanks for your reply.
I didn't receive any email about that.
Actually, I have another account and I already used 2020 release in several years.
Is there any tip for getting earlier than do nothing?
- Hannah3 years ago
Dropbox Community Moderator
Hey lxk, thanks for posting today.
The new release of Dropbox Paper is still slowly being rolled out, so it's not yet available to everyone.
You can read more about it here.
Did you receive some kind of email saying that it's available for you?
Let me know.
- lxk3 years agoExplorer | Level 3
How can I get 2020 release?
I set 'Early releases' turn on but nothing happen in an hour...
- annatribe3 years agoExplorer | Level 4
I was looking to move some of my teams organisational aspects and time-lining over to Dropbox Paper. I used Paper in it is early days and it was OK but lacked some basic functionality which would have made a good tool; but, I had heard that Paper had been upgraded and was interested to see if it would work for me. It sounded like it would as it now could store directly to dropbox folders (like Google Docs does) plus other new features. After several hours of research and faffing about, along with speaking with the help desk I discover that these new features are only available to new users. I am sorry but WHAT?
I have business account and since the new Paper was released in 2020 have given dropbox THOUSANDS of dollars in fees but for some reason Dropbox doesn't see it as a priority to look after those who pay them money. I can't see how this would even get past consumer affairs. To make matter more irksome I started this plan in 2020 so when it was released was even a pretty new customer. Dropbox says it is working through issues which meant paper didn't integrate with existing files; but they have been doing that for three years. If the program was that far off finished in 2020 why release it at all? The only cherry in the subscription models that we, as purchasers, are now forced to be a part of is that we receive the latest releases and no longer have to but the program outright every few years. That Dropbox are not playing their part in the deal beggars belief.
My new idea?? Look after your customers Dropbox. They might stay. Very interested to hear what the development team has to say about this.
- JasmineLam3 years agoExplorer | Level 4
how about i deleted my Dropbox account and create it again? Is it going to be the new version? Did anyone tried?
- Hannah3 years ago
Dropbox Community Moderator
Hey JasmineLam, if you don't have the option to create a Paper doc on dropbox.com, it means you're indeed on the old version of Dropbox Paper.
I've moved your post to this thread, so you can access some more relevant info about the new release of Dropbox Paper.
I hope this helps!
- JasmineLam3 years agoExplorer | Level 4
Please help with these questions:
1. In my Dropbox folder, I can't create dropbox paper; I can only create word and Google Docs.
2. is it because I am using the old release, how to update to new release?
- SirLothar3 years agoHelpful | Level 5
I agree - I'm now moving everything into Google docs.
They've migrated me, just now, to the new version and it's bloody awful. I don't want my note taking bundling into some rubbish file system. Whoever designed this is a muppet
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