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Forum Discussion
orchidea18
8 years agoHelpful | Level 5
How do I prevent Dropbox using so much memory on my computer? I already use SmartSync
How do I prevent Dropbox using so much memory on my computer?
I already use SmarSync.
- 8 years agoThanks for the clarification. Since RAM and CPU usage are closely related, could you check out the possible symptoms of the excessive RAM amounts in this article.Let us know how it goes!Mod note: edited to update link in post [last updated 2022]
tequejas
7 years agoHelpful | Level 6
Jay, that page goes to a 4xx Page.
Jay
Dropbox Community Moderator
7 years agoThanks tequejas, I’ve amended it now, we’ve recently changed the domain for the Help Center, so the link should point to the correct location.
- Fast4Gd7 years agoHelpful | Level 5
Also, is it basically Synching EVERY file, EVERY day?
I need to keep a lot offline as my Internet is not always very reliable.
But I also have a lot of old files I draw on.
Is there only other option to have more RAM speed on the laptop?
Thank you
- tequejas7 years agoHelpful | Level 6
There's no oficcial solution. The App will drain all your RAM when synching. My fastest solution is:
· If you have to upload many files, let the computer all night do so.
· Use selective folders to Sync, that way your app will have less files to be looking for.Get more RAM, Dropbox app LOVES taking it all RAM it can to upload files.
- Noula6 years agoExplorer | Level 4
Or use Google Drive. I dumped Dropbox, it's a memory hog.
- gm20206 years agoHelpful | Level 6
This is no solution. I can't even open pdf files because the QTwebengine process that Dropbox uses is utilizing all of my RAM & CPU usage. So there's no need for Dropbox to store my pdf files if I can't even open them!!!!!!!!!!!!
- Jay6 years ago
Dropbox Community Moderator
Hi gm2020, could you let me know if you tried all the steps in that article to see if it helps reduce the CPU/RAM usage of the Dropbox desktop application?
Keep me posted!
- gm20206 years agoHelpful | Level 6
Step 1: I only sinc files one or two at a time.
Step 2: I do not utilize any third party apps that would need or use files in my dropbox folders.
Step 3: I have ran the command prompts per your website and apparently there were no incorrect file permissions.
Step 4: I only have 29,417 files in my dropbox client folder.
Step 5 & 6: My dropbox file is located on my C: Drive. (My Computer's Internal Hard Drive - The only one I have)
Step 7: No Symlinks - CMD Prompt states: Volume in drive C is OS, Volume Serial Number is ##E#-####, File Not Found
I am still having the same issues. I have double checked my processes and it is only the dropbox QT web engine process (several instances) utiliizing my CPU / RAM but are all from file location (Dropbox).
What else would you recommend?
- jay20206 years agoHelpful | Level 5
Hi, this is crazy that my Dropbox syncs everything from my computer, it fills up Dropbox, I want to stop sync!! it drives me crazy!! and I can't find customer help on this, all I got is sale AD want me to upgrade my dropbox, that's crazy!! Dropbox has no customer service at all!!
- traaa6 years agoNew member | Level 2
That's dropbox, still using 280MB memory while sync has been paused for several minutes. I guess the consensus from this thread is there's no fix and to choose a different provider. OK
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