Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Swe T.
11 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
310 Replies
Replies have been turned off for this discussion
- Joe R.1410 years agoNew member | Level 1
DROPBOX. DOES. NOT. CARE.
Can we get OP to edit his original post?? Put that in BIG LETTERS so ANY ONE coming here expecting Dropbox to give a squat about its customers can simply just stop wasting their time, and find a competitor to go with. In fact, can we just point them to the "Who the best competitor to switch to" thread? I'll go create one...
If this isn't an official Dropbox forum, that should be no problem right?
I posted a request to revoke rights from these so called super users so the interfering stops and dropbox has to make a start with listening.
https://www.dropboxforum.com/hc/en-us/community/posts/206857926-Revoke-super-users-from-this-forum- Justin M.2610 years agoNew member | Level 1
Moving my service to box. My company is also looking to sign up 70 users to box, as well as us becoming a reseller due to the fact Dropbox don't care.
- Choji S.10 years agoNew member | Level 1
Hey, I just noticed. Dropbox opens to Files view now. I've tried a few times. No longer defaults to Recents. I guess they listened!
Thanks guys. - Swe T.10 years agoNew member | Level 1
Main problem is to clear the recent file list, not the default view. Even they change the default view still not able to clear the recently view file list. What we are requesting is similar to clear recycle bin or clear the history.
- Martin B.5110 years agoNew member | Level 1
I'm adding my .02 .... This feature is a horrible decision for me. I've been a dropbox user for almost 10 years. Yesterday I had a choice to make Google Drive or Dropbox Pro. You guys just made that decision simple and easy.
I understand the decision to try this and maybe I understand the decision to implement it. BUT when you have user after user giving the very clear reasons why we dont like this, why stay with it ?? Is it worth your reputation ? Is it worth all the hard work you put into being a pioneer in the consumer cloud storage space ?
It's time to let go of the egos and listen to your users, before you lose more.
- Martin
- Tom M.4910 years agoNew member | Level 1
Yes, it appears that default behavior is changed. Now opening Dropbox puts you in the file view last used, which will naturally be FILES for serious users. And you can still use RECENTS in those rare events you ever need to.
Thanks Dropbox
- Steven L.1010 years agoNew member | Level 1
Thanks? No Sir. The issue is not the initial default view. It is the view itself and not being able to clear it or disable it.
To me this is just the development team staying to costumers, let us tell you what you want, We want you to like what is the easiest thing for us to implement. Now shhh ...
- Haris K.210 years agoHelpful | Level 5
Plus, I don't know how the "default behaviour" has changed, I open my android and by default it's always go to the recent. I have the most up to date version and I waited a few days to make sure not update was coming.
Nop, nothing changed, if I worked a sensitive document recently, people with visual access to my screen when I open my dropbox app will see it.
it's been how long now, 6 month this issue... let's see how much longer will it take...
- Simon C.2610 years agoNew member | Level 1
I've not posted here before. I found this forum from Google while looking for how to clear the results or remove sensitive files from it. To find out Dropbox has registered this issue twelve months ago and failed to listen to their customers is quite disappointing. I'm a pro user but I am now going to move my custom elsewhere.
It's sad but having now witnessed that Dropbox doesn't care about the rest of you and is quite happy to ignore your comments for over a year, I doubt they will care another Pro user just left.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!