Forum Discussion

User34's avatar
User34
Helpful | Level 7
7 months ago

How to enable Dropbox desktop notifications on MacBook Air?

When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity.

I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'.

The problem is that I would like to see the larger 'Alerts' on Mac displayed but I'm only getting the small icon on the menu bar activity alert.

Please can someone advise me?  

Thank you in advance. 

 

12 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey User34​!

    I believe our hands are tied here, regarding the next steps. There's not much that we can suggest. 

    I will pass your comments on to the relevant department so we can continue to improve.

    Thank you!

  • User34's avatar
    User34
    Helpful | Level 7
    7 months ago


    Do alerts work for anybody that is using MacBook Sequoia? Please post your settings so I can check I have all the settings correct 

    Thanks

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