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I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalle...
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
I have done a complete and thorough uninstall. Still getting errors. I have spent hours on this and after being a dropbox customer for years, may look at alternative options
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey everyone!
Thanks for reporting this. As a clarification, would you mind letting me know if you're facing issues with the shortcut icon alone, or with the system tray and start menu too?
Let me know more!
The only way I can open my files is by opening File Explorer and finding Dropbox there. It will not open from Taskbar icon, Program File Exe., Search-Dropbox app.
New development this morning, the attached msg keeps popping up. Still haven't found a way to open Dropbox
Also, just chatted with support and they are working on a solution.
Here is the repsonse:
"Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution. Sorry for any inconvenience this has caused. Once the issue is fixed, we will reply back to you via email"
I have no idea what Dropbox management did or what they changed but at this point of time, Dropbox is a COMPLETE WASTE of my money!!... I create a new folder on the app on my android, go to the Dropbox website and it's not there!!!... I right click on the Dropbox icon on my start menu and there is NO OPTION to synchronize the app on my android tablet, phoned and my windows laptop..I have spent SO MUCH time fighting to get Dropbox to work like it did before they made a change, I am FED UP! Whether I look in File Explorer or right click, no way to make anything synch
I also have this problem. Only with the icon in the taskbar. A "folder" titled Dropbox has established itself on my home screen. I can open Dropbox from that folder.
Meagan, it looks like you guys at Dropbox have a major issue to solve for just about everyone. Lots of people with this problem and it makes everything 10 times harder. AT this point using Dropbox is next to useless.
Hope your technical team can figure this out. Eric in CA
- I HATE DROPBOX! Ever since a change was made in mid-2023, I have had *nothing* but headaches!!!
I have moved copies of my files to OneDrive and when I open files I am told to log in or sign up for Dropbox to link with Microsoft Office Integration" WHY?? I DO NOT WANT ANYTHING TO DO WITH DROPBOX I am having problems with the start menu and the icon on the taskbar.
