Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Robbie1's avatar
Robbie1
Helpful | Level 6
3 years ago
Solved

I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder

Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox.  I uninstalle...
desktop
Install
Setting up the apps
windows
  • Robbie1's avatar
    Robbie1
    3 years ago

     

     

     

     

    Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox

    which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.

     

     

AVHS's avatar
AVHS
New member | Level 2
2 years ago

The only way I can open my files is by opening File Explorer and finding Dropbox there. It will not open from Taskbar icon, Program File Exe., Search-Dropbox app.

rfilkin's avatar
rfilkin
Helpful | Level 6
2 years ago

I have no idea what Dropbox management did or what they changed but at this point of time, Dropbox is a COMPLETE WASTE of my money!!... I create a new folder on the app on my android, go to the Dropbox website and it's not there!!!... I right click on the Dropbox icon on my start menu and there is NO OPTION to synchronize the app on my android tablet, phoned and my windows laptop..I have spent SO MUCH time fighting to get Dropbox to work like it did before they made a change, I am FED UP! Whether I look in File Explorer or right click, no way to make anything synch

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!