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Robbie1's avatar
Robbie1
Helpful | Level 6
3 years ago
Solved

I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder

Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox.  I uninstalle...
desktop
Install
Setting up the apps
windows
  • Robbie1's avatar
    Robbie1
    3 years ago

     

     

     

     

    Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox

    which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.

     

     

babaluzza's avatar
babaluzza
Explorer | Level 4
2 years ago

Hi Jay,

I'm having the same problem, unable to open from the icon on the task bar. I tried Robbie's fix below and it didn't work for me. Is there a fix coming soon? I rely on this app a lot for my work and it's now a struggle. Thanks.

rfilkin's avatar
rfilkin
Helpful | Level 6
2 years ago

I just scrolled through all the comments on this topic, no viable solution so far.  The only workable solution so far is via the Dropbox website. When I click the icon on the menu, nothing happens. There is no icon in the system tray by the clock, when there was before a reinstall, Dropbox would not open anyway.  Dropbox or Microsoft changed something because there is no reason that access via the icon should suddenly stop working. I am far too busy to continue to wrestle with this problem. As Peter finch said in "Network"... "I'm mad as hell and I am not going to take it anymore" (google it)

 

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